Innovation-In-A-Box Operating Instructions

Dear Customer, Thank you for buying Innovation-In-A-Box, the only product you’ll ever need to buy to drive innovation across your organisation. Unpacking Instructions Innovation-In-A-Box contains fragile components, such as creativity, precious flip charts, and colourful posters. These can be damaged if care is not exercised during unpacking. Also note the consultant inside the box is […]

10 Ways to Impress Your Customer

Never answer the question you’re asked. Clearly, any question a customer asks is not relevant to the main point you’re trying to get across. Make sure you only answer the questions you’d ask if you were the customer. I mean, you’re the one that created the solution, so naturally, you know the problem better than […]

My naughtiest posts of all time

Over the last week or so, I’ve been getting a massive number of hits from StumbleUpon on a post I wrote over a year ago called “How you know you’re with smart people“. At the time I wrote it, I’d just come from a group discussion populated by people who made sure everyone knew they […]

5 signs you are stuck with an Oxygen Thief

Oxygen Thief (def): An individual who uses up the air supply in a meeting at a disproportionate rate compared to their contribution. The top five signs you’re in a meeting with an oxygen thief are these: They always speak more quickly than anyone else. They speak so quickly because they know the supply of oxygen […]

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