The Technical Innovation Debt

The other day I noticed something which is pretty obvious in retrospect: there seems to be some kind of relationship between the degree of innovation and technical debt in products and services. Technical debt is a term which was coined by Ward Cunningam, who explained it thus: Shipping first time code is like going into […]

Ballmer is so not incompetent

Often, so often these days, I hear people blaming Steve Ballmer for the various missteps that Microsoft’s made of late. Even employees of Microsoft. Incompetent, they scream! Destroyer of shareholder value, they cry! Stupidly, incredibly lacking in vision they moan, as they opine on various alternate strategies that the company might pursue if only there […]

We’re not artists, over here

Over at the Harvard Business Review, guest blogger Tony Golsby-Smith has written a post called Three Questions that will Kill Innovation. I read this post with not a few tuts and sighs. Why? Because it is a post which perpetuates the idea that innovation teams should not be accountable, must never have to fight other […]

A new kind of innovation hero

I read this morning the board of Apple is facing a bit of a shareholder backlash. Investors want to see a succession plan for Steve Jobs, who’s taken medical leave for the third time in seven years. And the board don’t want to tell them what’s contained in the plan for fear of “revealing secret […]

HSBC (First Direct) does do Mobile

Back in May last year, I complained about HSBC and its apparent lack of a mobile strategy. My complaints were purely selfish, because I wanted to be able to bank on my iPhone, and couldn’t find a way to do it. As an HSBC customer, I was jealous that other banks were offering something I […]

The greatest invention of the next 10 years

Over at the highly addictive Quora, the question was asked “What will be the greatest invention of the next 10 years?” Here is my answer from the site: Personally, I think the greatest invention of the next 10 years will not be a technology at all. I think it will be the discovery and implementation […]

Innovation in 2011 – the end of the Dark Ages

Every year around this time, I write about 4 or 5 things I think will happen in the next. But this year, I only have one thing to say.

“How Hits Work”: Talk Next Thursday in London

Next Thursday evening in Central London, with some colleagues past and present, I'm going to be presenting some of my work that's going into a book I'm calling "How Hits Work". The event is being run by Spigit, the enterprise innovation platform company. I've been invovled with Spigit for a few years now, and they're […]

The future of financial services innovation

Over at Bankwatch, Colin says:  Its too bad this innovation panel brought out the usual bank thinking by focussing on what they thought they were doing that was innovative rather than greater focus on lessons learned. Now, let me just be clear and say that I was the moderator of that panel so I have […]

Why did I upgrade to iPhone 4?

I hate to admit it, but I have an iPhone 4. I didn’t stand in the queue to get one, at least. But I didn’t need to upgrade, and I did it anyway.  Apple, on their website, described iPhone4 like this: “This changes everything. Again”. The fact is, there is not a single feature in this […]

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