How to do a Crowd

I work for a company that makes crowds for a living. Here are some of the things I’ve discovered (with the help of my colleagues) along the way: Crowds are only useful when the quality of the crowd output improves as the size of the crowd improves. It is easy to create big groups of […]

Courageous Patience

“Don’t worry about people stealing your ideas. If your ideas are any good, you’ll have to ram them down people’s throats.” —  Howard Aiken This quote really rams it home for me. It goes to the number one reason innovation teams don’t achieve the kinds of success they imagine they deserve. They fail because they’re not […]

Innovation-In-A-Box Operating Instructions

Dear Customer, Thank you for buying Innovation-In-A-Box, the only product you’ll ever need to buy to drive innovation across your organisation. Unpacking Instructions Innovation-In-A-Box contains fragile components, such as creativity, precious flip charts, and colourful posters. These can be damaged if care is not exercised during unpacking. Also note the consultant inside the box is […]

The Technical Innovation Debt

The other day I noticed something which is pretty obvious in retrospect: there seems to be some kind of relationship between the degree of innovation and technical debt in products and services. Technical debt is a term which was coined by Ward Cunningam, who explained it thus: Shipping first time code is like going into […]

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