“How Hits Work”: Talk Next Thursday in London

Next Thursday evening in Central London, with some colleagues past and present, I'm going to be presenting some of my work that's going into a book I'm calling "How Hits Work". The event is being run by Spigit, the enterprise innovation platform company. I've been invovled with Spigit for a few years now, and they're […]

Communications as Crowd Control

I was reading this blog the other day from a disenfranchised individual in a large corporation (doesn’t matter which, but it wasn’t the Department), and he was complaining their central communication function was more about “crowd control” than empowering people with information to do their jobs. That’s an interesting term, crowd control, and it got […]

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