The real-world end of Moore’s

Moore’s Law, and Shugarts Law, and a pile of other IT laws which suggest that you get more bang for your buck with each passing year do not account for the reality of large enterprise IT. If you slavishly follow their dictates, what you’d expect is that the price of IT should tend towards nothing […]

The money that killed the innovation programme

At the present time, I’m hearing lots about innovation programmes around the world which have been terminated (or are under severe threat).I suppose that’s not surprising given the present conditions facing banks. If innovation is considered a luxury, then of course it makes sense to cut it back right now. Innovation is a luxury whenever […]

A call to the analyst community

I've said before, here, that I often wonder if IT analysts are little more than glorified journalists. They ring up all their current customers, then repackage these interviews as some kind of authoritative statement about the industry. This is particularly true in financial services, it seems. I don't even bother to read their reports anymore, […]

What would happen if…

Last night I was on a panel at the WeBank event at Nesta in London. It was a debate on the future of peer-to-peer lending and social finance. The panellists included Giles Andrews CEO of Zopa, and we had a lively debate, me playing the role of antagonist of course. I always seem to get […]

The cost of your first lost customer

Here (behind a paywall, I am afraid) is research that proves something innovation theorists have been saying for ages: the cost of losing one of the first customers to something new is much, much higher than the cost of losing one later. This is a study that examines the adoption dynamics of internet banking. The […]

Declining personal returns in social media

This year, I am going to try to stick to one of my New Year’s resolutions: to post here every other day at least, and to respond to comments much more regularly that I have been. As someone who’s been blogging for years, I know the basics as well as everyone else. If you participate […]

The war for talent has changed

The argument that the new competitive battleground is hiring the best people has been going on for years. In the past, though, it was thought that best in class people were what was wanted, no matter what area of the business was hiring. Things are different now, though. The war for talent is still going […]

Forgive my absence

Happy New Year, dear readers. Its been a few weeks since I’ve posted here, so I wanted to let you know I am still around, and still blogging. But I won’t be posting in earnest until Monday next week. I’m finalising the manuscript for Futureproofing, and it goes to the publishers some time on Friday. […]

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