So I was at another dinner last night. It was full of bankers, of course, but I can’t tell you who was there or where it was, because the whole thing was under Chatham House Rules. I shouldn’t even be mentioning it, so if you tell anyone, I will have to send someone out to kill you.
But I couldn’t resist this tidbit:
You can have a really old branch, with really, really, legacy technology, in an extremely poor location, and it will still be successful if you have a great manager.
So much for all our investments in experience, one-view-of-the-customer, and whizz-bang gadgets.
Its obvious in retrospect. Super star performers can always pull the cat out of the hat, and sometimes they don’t even need the hat.
What a pity super-stars are in such short supply.